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| Introduction  | Japan Rail Pass | Japan Rail East Pass |
 | Japan Rail West Pass | Japan Rail Kyushu Pass | Japan Rail Hokkaido Pass |

 

 

JR EAST's vast, ultra-efficient railway network - about 7,500 km in total length - covers every part of the eastern half of Japan's main island, Honshu. We carry approximately 16 million passengers per day. Our five Shinkansen lines (bullet trains) represent the train industry's most advanced technology. These world famous trains are renowned for their speed (up to 275 km per hour), punctuality, and safety. Enjoy modern, clean, comfortable facilities, for optimal travel in today's age

 
Eligibility for a JR East Pass
 
A foreign tourist visiting Japan from abroad, under the entry status of "temporary visitor". "Temporary visitor" entry status, according to Japanese Immigration Law, allowed a stay in Japan of 15 days or 90 days for "sight-seeing, etc." If you are apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport as "temporary visitor". Only persons who have a passport bearing this stamp can use a JR East Pass.
 
How to Obtain a JR East Pass?
 
Purchase an Exchange Order before you come to Japan from an authorized agent (A JR East Pass cannot be purchased inside Japan)
Present you Exchange Order and obtain your JR East Pass after you arrive in Japan.
You have to turn in your Exchange Order to receive your JR East Pass (within 3 months from the date the Order was issued) at one of the following applicable JR East stations with a JR East Pass exchange office
 
JR East Pass Type & Prices
 
Type Ordinary Green
(superior class Green cars)
Duration Adult
(age 26 & over)
Youth
(age 12-25)
Child
(age 6-11)
Adult
(age 12 & over)
Child
(age 6-11)
5 day ¥ 20,000 ¥ 16,000 ¥ 10,000 ¥ 28,000 ¥ 14,000
10 day ¥ 32,000 ¥ 25,000 ¥ 16,000 ¥ 44,800 ¥ 22,400
Flexible 4 day ¥ 20,000 ¥ 16,000 ¥ 10,000 ¥ 28,000 ¥ 14,000
 
[ 5 Days Pass, 10 Days Pass ]
5 and 10 day Passes are valid for a period of 5 or 10 consecutive days, respectively, beginning on the first day of use of the Pass.
 
[ Flexible 4 Days Pass ]
Usable on any 4 consecutive or non-consecutive days within a month: Useful for leisurely-stay-type travel. Flexible 4 Days Pass is valid for 4 consecutive or non-consecutive days within one month from the date the Pass was issued. (Each date on which the Pass is used will be stamped on the Pass at the respective station's ticket gate or aboard the train.)
 
The above are yen (¥) prices for a JR East Pass Exchange Order (from January 1998); the actual cost in local currency is calculated based on the Banker's Selling Rate (BSR), etc., at the time an Exchange Order is issued. Prices are subject to change without notice; The applicable price is the price valid on the date an Exchange Order is issued. (Ages are at the time an Exchange Order is issued.)

 

 
JR East Pass Validity
 

Transportation Services

The JR East Pass is valid for travel on all railway lines of JR East: limited express trains (except private compartments or berths), including Shinkansen trains; express trains (except berths, etc.); local trains (except "Liner" / "Home Liner").

 
(If you want to use the cars and trains referred to in parentheses above, you must pay the respective additional charges in addition to the limited express or ordinary express charge. In this case, the Pass is valid for the basic fare only.)

Note: Some JR East-line trains also travel on other companies' lines. Passengers using such trains travelling on non-JR East lines must pay the respective fares and charges applicable to the distances traveled on such lines. Please note that names of the following JR East-line trains that travel on non-JR East lines: 1 "Hatsukari", 2 "Hakutaka", 3 "Hokuetse", 4 "Shinano", 5 "Odoriko, Super-view Odoriko", 6 "Odoriko", 7 "Tokai".

Also please note: The JR East Pass is not valid for the Tokaido Shinkansen and the San'yo Shinkansen lines, which connect Tokyo and western Japan cities, such as Kyoto, Osaka, or FUkuoka, and which start from Tokyo station like JR East's five Shinkansen lines. The Tokaido Shinkansen and San'yo Shinkansen lines are run respectively by JR Central and JR West. (Between Tokyo and Atami, use "Odoriko", "Super-view Odoriko", or local trains.)

 
Accommodations
Many JR East trains have Green cars (superior accommodations); all have ordinary cars. You can use Green cars or ordinary cars with a Green-type Pass, and you can use ordinary cars with an Ordinary-type Pass; without paying additional charges.
 
How to make a reservation
 


The sign for a reservation office
(midori - no - madoguchi)

Seat reservations can be made without additional payment. To make are reservation, apply at a Travel Service Center (View Plaza) or a reservation office (midori-no-madoguchi) at a JR East Station. There, show tour pass, and obtain your reserved-seat ticket before boarding.

Please note: When reserved seats are full, you should use a non-reserved seat. In this case, no refund can be made of the price different between a reserved seat and a non-reserved seat. Do not use an automatic ticket-reading gate with a JR East Pass or a reserved-seat ticket. Please show the Pass at a manned ticket gate.

 
JR East Infoline Call 03-3423-0111
 
JR East provides a convenient telephone information service in English, Korean and Chinese for quick and complete JR information about train time schedules, the faster JR route from place to place, locations of reservation offices, and so forth.
10 a.m - 6 p.m (except during the year end/new year year holiday period)

Reservations cannot be accepted by telephone service.
 
Other usage conditions
 
  • Use of a JR East Pass is limited to the signer. You must carry your passport during travel, and be prepared to show it if requested.
  • Refund of an Exchange Order or a JR East Pass An Exchange Order that has not been turned in for a Pass can be refunded (according to the regulations of each issuing office) only at the same office that issued the Order within one year after the date of issue. A pass can be refunded (in yen) - only before the first date for its use (for a Flexible 4-day Pass, before its first usage) - at an applicable JR East station having a JR East Pass exchange office. (10% of the yen price of the Pass will be charged as a handling fee.) No refund can be made for any reason on or after the first day of use.
  • Neither an Order nor a Pass can be reissued if lost or stolen: Please ensure its safe keeping.
  • Also no refund can be made on a Pass in the event of train non-operation, delay, or the like.
  • These and other usage conditions follow the JR East passenger transportation regulations and Japanese laws. The validity of an Exchange Order during the period before it is turned in for the Pass , however, shall follow the stipulations and regulations of the office that issued the Order.
  • Use of the Pass in violation of these conditions and regulations will render it void and confiscated; and a sum of three times the fares and charges for the entire sections traveled will be collected.
  • Information given here is subject to change without notice: Refunds or compensation will not be made for any such change.
 

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